Best Egypt Holidays
Refund & Cancellation Policy
Last updated: 2026-09-09
Cancelling your trip
Tell us in writing as soon as you know. What we can refund depends on how close to departure you cancel, because we commit to hotels, guides and tickets in advance.
More than 30 days before arrival
Full refund of what you have paid us, less any non-refundable supplier costs already committed on your behalf. We will show you those costs.
15 to 30 days before arrival
Your deposit is retained; anything paid above the deposit is refunded.
Less than 15 days before arrival
We are usually unable to refund, because hotels, guides and tickets have been paid for. We will still try to recover what we can and pass it back to you.
No-show
No refund.
If we cancel
If we cancel your trip for any reason other than your own breach of these terms, you receive a full refund of everything paid to us, or a credit toward another date if you prefer.
Unused services
Services not used during the tour — a missed excursion, an unused meal — are not refundable.
How refunds are paid
Refunds go back by the method you paid with. Card refunds typically take five to ten working days to appear.
Travel insurance
Cancellation for personal reasons — illness, a change of plan, a visa refused — is what travel insurance is for. We recommend arranging it when you book.